Terms & Conditions

Welcome to Beadmart Online Shop! 

This legal notice applies to all purchases made by you through the website under the domain names www.bead-mart.com

By offering to purchase products through the website you are entering into an agreement with Beadmart whose registered office is at Jalan Raya Kuta No. 62, Ruko Harris 10, Kuta - Bali - Indonesia (henceforth referred to as BM) on the terms and conditions set out below.

Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you.

Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at sales@bead-mart.com

We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Once your order has been confirmed, we will not be able to make any changes.

  1. Purchase of products from the shop

Specifications on the website of the products to be supplied by BM are not intended to be binding and are intended only to give a general description of the products. BM reserves the right to make any changes in the specification necessary to comply with any applicable legal requirements and to change the specification published on the website provided that this does not materially affect the quality of performance of the products. BM warrants that it has the right to supply all products offered by it on the website and that the products will substantially comply with their description. In all other respects, and to the maximum extent permissible, BM makes no  other warranties or promises about the products, and any implied warranties are excluded.

1.a.) Availability, prices, and information of products

BM does not promise that products are necessarily available, and all products are offered for sale subject to availability. The price of the products shall be the price listed on the website on the date of your order (include of VAT or Indonesia PPn 10%, but exclusive of delivery charges which are payable by you). All prices displayed on the website are quoted IDR Indonesia Rupiah or USD US Dollar (changeable by setting/optional) and must be paid in full, including delivery charges, except where discounts are offered as detailed on the website.

1.b.) Ordering

When you click on the “Checkout” button, BM will treat the order as an offer by you to purchase the products subject to these terms and conditions of sale. You are responsible for ensuring the accuracy of your order and if BM accepts your offer they shall supply you, subject to availability, with the quantity and specification of products set out in your order. If BM accepts your offer they shall confirm each order online via the internet or by email and such confirmation shall be BM’s acceptance of the contract between the parties.

1.c.) Delivery Service

BM have some offers to you to choose the delivery services, all charges must be paid in full in order for BM to send out the package of your purchases. All products will be delivered to the address that you indicate on the “Check Out” page. Risk or damages or loss of the products shall pass to you at the time of delivery even if the products have not been received by you in person.

Any times quoted for delivery are approximate only and time shall not be of the essence. BM shall not be liable for any delay in delivery of the products howsoever caused.

BM shall confirm each order in writing by sending you a printout of the order along with your products.

FOC request for delivery charge may be done if you personally take your order from our available outlets.

1.d.) Cancellation and Returns

BM wants you to be totally satisfied with your order but if you would like to cancel your order and return the products you must do so in writing (by email or post) within 7 working days after receipt of the order, enclosing or attaching a copy of your order confirmation and your reasons for returning them.

BM will confirm any cancellation by email and will repay to you the full cost of the order (excluding the delivery) within 30 days after receipt of your cancellation. Goods must be returned to us at the following address: Beadmart, Jalan Raya Kuta No. 62, Ruko Harris 10, Kuta - Bali - Indonesia.

We will not refund the costs of return postage to us unless the products are faulty.

You may not cancel your order if it is for:

(a) products, the price of which is dependent on fluctuations in the financial market that cannot be controlled by BM;

(b) products that are made to your specifications or clearly behavior zed, such as prints on demand;

(c) products that cannot be returned or are liable to deteriorate or expire rapidly;

(d) the supply of audio or video recordings in any format or computer software, that have been provided in a sealed package and that have been unsealed by you;

(e) newspapers, periodicals or magazines or the supply thereof (and this will include all subscriptions for newspapers, periodicals or magazines);

(f) gaming and lottery services; or

(g) BM Membership, due to the immediate availability of benefits for Members.

  1. Personal data

BM is registered under, and will process your personal data in accordance with, data protection legislation. Any personal data that is provided to BM in the course of any transaction with you (with the exception of any credit card details which shall be kept confidential) shall be processed in accordance with BM’s general terms and conditions of use of the website or known as Beadmart privacy policy.

  1.  Changes to the terms and conditions of sale

Our terms and conditions of sale may be changed. Please review them regularly. If you continue to use the website after a change has been made you are deemed to have accepted it.

  1.  Law and jurisdiction

These terms and conditions of sale shall be governed by and construed in accordance with the laws of Republic of Indonesia.

If any of these terms or conditions of sale should be determined to be illegal, invalid or otherwise unenforceable, it shall be deemed deleted and the remaining terms and conditions shall survive and continue to be binding and enforceable.

  1. Comments and complaints

If you have any comments or complaints to make about purchases made through the website please send them to Retail Department, c/o Commercial Operations Manager, Beadmart, jalan Boulevard Sunset Road – Dewa Rcui no. 55 Ruko Sunset Permai 2 Blok F Bali - Kuta, Indonesia.

or send an email to sales@bead-mart.com

*All the purchases made are already included Government VAT (Indonesia PPN 10%)

Contact Us

Kuta Shop : +62 (361) 755 445
Ubud Shop : (+62) 85 103 042 707
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